Enterprise Security

Security You CanTrust

Your data security is our top priority. We implement industry-leading security measures to protect your sensitive logistics information.

99.9%
Uptime SLA
256-bit
AES Encryption
24/7
Security Monitoring
SOC 2
Type II Certified

Security Features

Comprehensive protection at every layer

Implemented
End-to-End Encryption

All data is encrypted in transit and at rest using AES-256 encryption standards

Available
Multi-Factor Authentication

Secure your account with SMS, email, or authenticator app-based 2FA

Implemented
Access Controls

Role-based permissions and principle of least privilege access

Active
Secure Infrastructure

Cloud infrastructure with automated security monitoring and updates

Implemented
Audit Logging

Comprehensive logging of all user actions and system events

Active
Network Security

Advanced firewall protection and DDoS mitigation

Certifications & Compliance

Meeting the highest industry standards

SOC 2 Type II
Security, availability, and confidentiality controls
Certified

Valid until: December 2024

ISO 27001
Information security management system
Certified

Valid until: March 2025

GDPR Compliant
European data protection regulation compliance
Compliant

Valid until: Ongoing

CCPA Compliant
California Consumer Privacy Act compliance
Compliant

Valid until: Ongoing

Security Practices

Our comprehensive approach to security

Data Protection
Data encryption at rest and in transit
Regular data backups with encryption
Data retention policies and secure deletion
Privacy by design principles
Access Management
Multi-factor authentication required
Role-based access controls
Regular access reviews and deprovisioning
Session management and timeout controls
Infrastructure Security
Automated security patching
Network segmentation and firewalls
Intrusion detection and prevention
Regular vulnerability assessments
Monitoring & Response
24/7 security monitoring
Incident response procedures
Security event logging and analysis
Regular security training for staff

Incident Response

Rapid response to security incidents

1

Detection

Automated monitoring systems detect potential security incidents

Target: < 5 minutes
2

Assessment

Security team evaluates the severity and scope of the incident

Target: < 15 minutes
3

Containment

Immediate actions taken to prevent further damage or data exposure

Target: < 30 minutes
4

Communication

Affected customers and stakeholders are notified as required

Target: < 2 hours
5

Resolution

Root cause analysis and implementation of permanent fixes

Target: < 24 hours
Security Contact
Report security vulnerabilities or get security-related support

Security Issues

Report security vulnerabilities through our responsible disclosure program

Security Support

Get help with security features, compliance, or general security questions

Security Email

security@tsmartforwarder.com

Response Time

Critical: < 2 hours

PGP Key

Available on request

Secure Your Logistics Operations

Join thousands of companies who trust TSmartForwarder with their sensitive logistics data